South University Neighborhood Association

In an effort to help SUNA residents resolve issues with noise, parties and other livability issues, we are offering the following resources for your use. You’ll find the non-emergency Eugene Police information along with UO contacts. If you file a noise complaint with the police, be sure to say you are willing to press charges.

We have also included contact information for owners of rentals in the event that you cannot resolve the issue by working with your neighbor who lives in a rental. The Excel spreadsheet was current as of March 2009.  It doesn’t include telephone numbers, but you can do an online search for that information. Because of the value of their investments, owners are often responsive when politely alerted about problems.

For standard parking complaints (parking over sidewalks; parking in yellow zones): 541.682.5729

For parking on lawns.  This is a land use issue.  Phone 541.682.5819 for recorded instructions.

Eugene Police Non-Emergency Number: 541.682.5111

Directory of Absentee SUNA landlord Contacts

Tips for Campus Neighbors:

Steps to address and report off-campus student behavior

Fall 2009

Campus neighbors and the University of Oregon are working together to develop a system to respond to incidents involving university students that affect the quality of life of residents.

This is a new initiative and should be considered a pilot project that will be refined and improved with your help and input. As an experiment, we’re learning as we go; your feedback and suggestions are essential!

STEPS FOR REPORTING INCIDENTS:

1) Get to know your student neighbors before bad things happen! For more information, read “Working to be Good Neighbors: Tips for Homeowners and Students Living Off Campus”. Having basic information (even names and contact info) about your student neighbors is helpful. Welcome student neighbors. Acknowledge their rights and set expectations and encourage good communication and responsible behavior.

2) If inappropriate behavior happens that disrupts your life and you suspect that University of Oregon students are involved:

a. If the incident is in progress, call the Eugene Police Department (911 in an emergency, 682-5111 for a non-emergency incident). Only the Eugene Police Department (EPD) has criminal enforcement authority in the neighborhoods. If illegal activity is suspected (excessive noise, underage drinking, trespassing, illegal parking, etc.), call EPD, even if you think the issue isn’t large enough to get their immediate attention. A report gets the incident on the record and EPD can track patterns.

b. Within 24 hours of the incident, report the incident to the University of Oregon “good neighbor” hotline by emailing goodneighbor@uoregon.edu. Make a report even if you don’t know for sure that UO students are involved and even if you don’t know any names. Include:

· Short description of incident

· Time of incident

· Location/address(es) of incident

· Names of any students involved if you have them

· Any contact you had with students or landlords before, during or after incident

· Please include if EPD was called.

WHAT WILL THE UO DO WITH THIS INFORMATION?

1) The Office of Student Life, Department of Public Safety, and Community Relations will receive and track this information.

2) The UO is committed to addressing issues of inappropriate student behavior and improving relationships in campus neighborhoods. While only the Eugene Police Department has enforcement jurisdiction in off-campus neighborhoods and the university cannot yet guarantee that staff will be able to respond to every incident, we are implementing strategies to do the following:

a. Support the building of positive relationships between long term residents and student neighbors.

b. Document incidences and track patterns.

c. Respond as frequently as possible to incidences, especially when we can confirm that university students are involved. A team from the Department of Public Safety, Office of Student Life, and Office of Government and Community Relations will contact students, share expectations, offer resources and encourage positive behavior.

d. Regularly attend neighborhood association meetings and be available to discuss incidences and patterns.

e. Work collaboratively with the Eugene Police Department, which has enforcement jurisdiction in off-campus neighborhoods.

f. Implement strategies that encourage positive student behavior, help students understand their rights and responsibilities, and encourage student participation in creating a healthy, sustainable community. This includes:

i. CommUniversity Resource Assistant program

ii. Off Campus Student Guide

iii. Off campus monthly electronic newsletter – distributed to 17,000 students living off campus

iv. Volunteer programs and projects

v. Implement UO Department of Public Safety Safe Campus Initiative, in which campus law enforcement works with campus and community partners to develop innovative strategies that address conduct and criminal activity within the core campus environment and extends the edge of the campus community district.

For more information or to share comments, contact the following staff:

UO Department of Public Safety: 346-7115, Doug Tripp, Carolyn McDermed

UO Office of Student Life: 346-3216, Paul Shang, Sheryl Eyster

UO Office of Government and Community Relations: 346-5351, Greg Rikhoff, Karen Hyatt